Shipping & Returns
Our Commitment to Service
Complimentary Global Shipping
At Cinderella's Charmora, we believe the luxury experience begins the moment you place your order. We offer complimentary insured shipping on all orders worldwide. Each piece is carefully packaged in our signature luxury gift box, ensuring it arrives in pristine condition.
Delivery Timelines
- Domestic: 3-5 business days
- International: 7-12 business days (subject to customs)
Please note that as many of our pieces are handmade to order, there may be a 2-3 day processing time before shipment.
Refined Returns
We want you to be absolutely delighted with your selection. If for any reason you are not completely satisfied, we accept returns within 14 days of delivery.
Items must be returned in their original, unworn condition with all security tags and packaging intact. To initiate a return, please contact our concierge service at care@charmora.com.